Article InformationModified
Using the ${BuzzId} token in the JavaScript template to uniquely name functions
In the template HTML of a widget, the unique BuzzId of your widget has always been accessible by using the ${BuzzId} token. Only recently has the BuzzId now become available in the JavaScript. The BuzzId is a helpful token in that it can be used to uniquely name CSS classes, object Ids, and function names. By uniquely identifying widget objects, you can ensure that your widget will load properly, without CSS collisions or JavaScript function name confusion. In the JavaScript, if (... more) 		6/27/2008
Logging Attention Data From Flash or Flex widgets
Note: This article should not be used for HTML/Javascript based widgets. Those widgets should use the functions provided by the widget framework.   You can log attention events to NewsGator by sending an HTTP request with certain parameters on it. This can be done in a variety of way, for instance by using the URLLoader class. The endpoint URL is http://nmp.newsgator.com/ngbuzz/attn.ashx   The endpoint accepts the following arguments: 1.       buzzId (required) (... more) 		6/4/2008
Re-configuring or customizing the Sharing (Get This) feature
  Re-configuring the the default Sharing/GetThis The default Sharing template allows for some customization through configuration. All of the configuration settings are passed in the argument object to getBuzzFooter() as in this example:   ${% getBuzzFooter({ buzzId: 1234, sharingOptions: "blogger, typepad, netvibes" }) %}   The options are: 1) buzzId - by setting this the shared widget will be different than the sharing widget. Ie, "Get This (... more) 		6/4/2008
Using the "ng_buzzContainer" to control the location and dimensions of popups
If you look at the HTML template for one of your widgets you may notice there’s a class “ng_buzzContainer” on the top-level element. You may also notice that there are no CSS styles attached to that class. So why is it there? This container exists so that the widget knows where to put popups. When the widget shows a popup such as an email dialog or the “Get This” dialog, it finds that node and places the popup over it. This means a couple things to you as a widget author. First, be sure (... more) 		5/23/2008
Using the BuzzObj.renderTemplate() method for popups or other sub-templating processes
BuzzObj.renderTemplate() The renderTemplate() function of the BuzzObj allows you to use the power of the TrimPath templating engine, as well as the modifiers and Built-ins provided by the Widget Framework, after the initial rendering of your widget is complete. It allows you to specify your own template text and provide any data you wish, and then returns to you the resulting string. This is useful for rendering popups and other interface elements, or for working with data from outside (... more) 		5/23/2008
Using a {stringify} block in the HTML Template
  The {stringify} block is a custom extension to the TrimPath parser used by NewsGator widgets. It turns everything inside the block into a Javascript string, which you can then use. As with other TrimPath block expressions, you can use any syntax you want inside of it, including newlines and curly braces.   Note that tokens and TrimPath expressions inside the {stringify} block are put into the resulting string verbatim – tokens will not be replaced with values, and TrimPath (... more) 		5/23/2008
${BuzzObjJS} vs. BuzzObj
  The difference between the ${BuzzObjJS} built-in and the BuzzObj built-in can be subtle. BuzzObj is a reference to a JavaScript object. If you were to write it out using ${BuzzObj}, you would probably see something like “[object]”, depending on your browser. That’s because BuzzObj is just a pointer, it has no textual representation.   ${BuzzObjJS}, on the other hand, is nothing but text. To be precise, it is a piece of JavaScript code that would evaluate to the BuzzObj. So (... more) 		5/22/2008
INF: NewsGator Ping Service
The information in this article applies to: NewsGator Platform NewsGator retrieves all feeds on a normal schedule. However, it is possible to request that a feed be updated ad hoc. This is accomplished by calling NewsGator’s ping service. This service can be called after new content has been added to a feed. NewsGator ping service supports REST and XMLRPC. Subscription or Taxonomy Inclusion Required There are a few simple requirements that must be met for the ping service to (... more) 		5/19/2008
JavaScript section VS. {eval} section
There are several ways to write JavaScript into your widgets. The most obvious is to put code into the JavaScript pane in Editor’s Desk. The other option is to put script into an {eval} block inside your HTML template via the HTML pane. It is important to understand how the code is loaded and executed differently for these two approaches.   What is {eval}? {eval} is a TrimPath construct that lets you put arbitrary JavaScript inside the HTML template. Any valid JavaScript can be (... more) 		5/13/2008
The NewsGator Widget Framework: A Techincal Overview
Widget Framework Technical Overview This document covers technical aspects of how widgets work and some possible ways to use them. Familiarity with HTML, Javascript and the browser loading process will be very helpful in understanding this document, particularly the Widget Script section.   Widget Lifecycle The widget lifecycle begins when a browser loads an HTML page containing the widget’s script block. The script NewsGator sends to the browser bootstraps the widget. First the (... more) 		5/13/2008
How to ensure that your feed items get displayed in the proper order
RSS does not have any inherent ordering capabilities in the specification, just because you put items into a feed in a specific order does not mean they will come out that way after being processed by our (or any other) aggregator...   There are three ways to get around this.   1.       Use publish dates in the RSS feed. By default, most aggregators order items in a feed by the published date, with the most recent content presented first. Note that badly formatted (... more) 		5/12/2008
Things to consider when designing your widgets
Designing Widgets Designing widgets, especially viral widgets, may be an unfamiliar challenge for many designers. Unlike most HTML designs, widget designs must work well on a number of different web sites. Even worse, the content of the posts within the widget may be unknown. Following are some general guidelines for designing widgets and implementing them in HTML and CSS.   Dealing With Host Pages Viral widgets will be placed on a huge number of web pages that you don’t know (... more) 		5/12/2008
How to write an RSS feed: The industry standard specs
We generally rely on the RSS 2.0 Specifications as published by the Harvard Law School for guidelines on how we expect the feeds we interact with to be written.   It's also important to note that some of the fields that are defined as optional by the specs, are actually very important to the way that we process the content. For example, is defined as an optional element in the RSS spec.  But feeds that do not provide pubdates are highly susceptible to a number of probl (... more) 		5/12/2008
How do I begin to put together a list of feeds to offer or promote on my site?
         The way that you make feeds available to your readers is through a collection of feeds called a taxonomy. This is a set of feeds of your choosing, organized into categories for your readers to browse through, and subscribe to.  The administration console has a tool called the “Taxonomy Manager” that provides an interface for configuring your taxonomy. If you need to find feeds to put into your taxonomy, you can go to the NewsGator Online reader (http://www.newsgator.com) and browse (... more) 		5/9/2008
DOC: NewsGator Client Upgrades
The information in this article applies to: FeedDemon 2.5+ NetNewsWire 3.1+ NewsGator Inbox 3.0+ NewsGator Go!   Am I eligible for an Upgrade? On Jan 9, 2008 NewsGator Technologies announced that all clients are now Free! Upgrades are now unrestricted for all users.   (... more) 		5/9/2008
INF: Questions and Answers
The information in this article applies to: NetNewsWire 2.x How can I read protected LiveJournal feeds? If you want to subscribe to a protected feed, subscribe to a URL of this form: http://www.livejournal.com/users/USER/data/rss?auth=digest Change USER to the user’s name. NetNewsWire will prompt you for username and password when it reads the feed. For more information, see this page on the LiveJournal site. How can I read password-protected feeds? If you subscribe (... more) 		5/9/2008
INF: Weblog Editing
When you want to post something to your weblog, choose News > Post to Weblog to send it to your preferred weblog editor.      What happened to NetNewsWire’s built-in weblog editor? We split it out into an application named MarsEdit which was subsequently sold to Red-Sweater software. It has many more features than the weblog editor that used to be built-in to NetNewsWire.   The post-to-weblog command works with MarsEdit and with other desktop editors such as ecto and (... more) 		5/9/2008
INF: What data is sent to NewsGator?
The information in this article applies to: NetNewsWire 2.1+ NetNewsWire Lite 2.1+ This page documents the data that is sent from NetNewsWire to NewsGator. What data is sent depends largely on whether or not you use NewsGator synchronization. NewsGator has a privacy policy. If you have questions about any of the below, please send email to NewsGator Support. If you’re a NetNewsWire Lite user, you can skip to the section on NetNewsWire Lite. NetNewsWire Account information (... more) 		5/9/2008
INF: How to view clipped articles in the Mobile reader
Applies to the Mobile HTML reader used for all mobile device types, including the iPhone.   The Mobile HTML reader does not offer synchronized clippings folders like its counterparts for Windows Mobile and Blackberry devices. However, there is a way to use the features that it does offer to get around this. All you need to do is to subscribe to your own Clippings folder feed. Here's how:   Log in to NewsGator Online Create a destination folder in the My Feeds folder  (... more) 		5/9/2008
INF: Using NewsGator Email Edition when you can't connect to NewsGator's POP3 server
NewsGator Email Edition allows you to download RSS feeds directly to your POP3 mail client. If you are unable to connect to NewsGator's POP3 server (due to corporate policy, for example) you may still be able to use Email Edition by passing the content through a third-party email service, such as that offered by your ISP or website host. To use this method, the mail service must support both: POP3 retrieval Email forwarding To configure the POP3 settings for Email (... more) 		5/9/2008
INF: Configuring your email client for NewsGator Email Edition
NewsGator Email Edition allows you to retrieve your news with any POP3 mail client.   To configure your mail client, create a new POP3 email account and specify the following information: Incoming mail server name: pop.services.newsgator.com Incoming mail server credentials: use your NGOS username/password Outgoing mail server: use the same SMTP server you use for your normal mail account; this will only be used when replying to posts. If you are unable to connect to our (... more) 		5/9/2008
Keeping track of user interaction in your widgets
There are two basic types of tracking in widgets: post (article) attention data and everything else. The first is logged when a user clicks on an article title and taken to the source content. For everything else, the following table outlines some typical user interactions with widgets. It also lists suggested tracking type parameters, which keep track of what sort of interaction occurred. However, for the time being they will all show up in reporting for a widget as "other interaction."  (... more) 		4/24/2008
Editing a post item in an RSS feed
The key to managing edits of post items in your RSS is proper use of the GUID (Globally Unique IDentifier). If a feed of yours contains a post that you'd like to update (replace or modify original content), you can essentially force an overwrite of the old post in our system. When making edits to any of the posts in your feed, the GUID must remain unchanged. This will cause us to overwrite the original post content with the edited content. You can change any other elements besides the GUID: (... more) 		4/16/2008
Displaying thumbnail images for article posts
  Widgets allow you to extract thumbnail images from RSS feeds to display along with articles. First make sure to select a feed that contains images in separate tags (not inside the post element), specifically ones that are sized for the purpose of displaying as thumbnails. You can open a feed's source XML in a browser window and look for these tags somewhere around the other post specific tags, like and . The image references should be contained wit (... more) 		4/8/2008
INF: Searching
The information in this article applies to: NetNewsWire 2.x You can search your news items from the toolbar. You can search all news items or just the selected subscriptions. Note: If the search field isn’t in your toolbar, choose View > Customize Toolbar… to add it. How to search: Type what you want to search for into the search field. You don’t need to hit return—searching is automatic. Search results include a special column which shows how relevant each match is. (... more) 		3/26/2008
INF: Search Engine Subscriptions
The information in this article applies to: NetNewsWire 2.x You can subscribe to searches that bring you news items from all around the web, not just from feeds you are subscribed to. Say you’re a big fan of the movie 'Star Wars', and you want to read what people are writing about it. Here’s how: Choose File > New Special Subscription > Search Engine… In the sheet that appears, type your search string—'Star Wars' or whatever you want to search for. Choose which search (... more) 		3/26/2008
INF: Using NetNewsWire with Safari
The information in this article applies to: NetNewsWire 2.x NetNewsWire Lite 2.x Safari 2.x Beginning with OS X 10.4 (Tiger), Safari includes RSS reading features. You can use NetNewsWire as your default RSS reader instead. This way, when you’re using Safari, you can easily subscribe to feeds in NetNewsWire just by clicking the RSS button or the link to the feed in Safari. How to set NetNewsWire as your default RSS reader: In Safari, choose Safari > Preferences…  (... more) 		3/26/2008
INF: Finding Old Subscriptions
The information in this article applies to: NetNewsWire 2.x To find subscriptions that haven’t updated in a long time, choose Window > Show Dinosaurs. A window like this appears: Type the number of days in the editing field at the top. The list changes as you type. Click the table column headers to sort alphabetically or by last change date. The buttons at the bottom let you open the home page of a selected subscription, reveal it in the Subscriptions list in (... more) 		3/26/2008
INF: Browsing
The information in this article applies to: NetNewsWire 2.x NetNewsWire includes browsing features: it displays web pages in a tabbed browser. You can tell NetNewsWire to open links in its browser or to open links in your default browser (such as Safari, Firefox, or OmniWeb). Using NetNewsWire’s browser: When you open a headline or click a link the description pane, the link is opened in a tab in NetNewsWire’s browser. The browser includes forward and back (... more) 		3/26/2008
INF: About NNW Styles
The information in this article applies to: NetNewsWire 2.x NetNewsWire Lite 2.x The appearance of news item descriptions is very customizable. NetNewsWire includes a number of styles, and you can create your own. Built-in styles: In the bottom right corner of the newsreader window is a styles popup menu. (If you haven’t changed it, it probably says “Default”) Choose an item from that menu to change how the description pane looks. The Default style is fairly basic; most (... more) 		3/26/2008
INF: Subscribing and Unsubscribing
The information in the article applies to: NetNewsWire 2.x NetNewsWire Lite 2.x Overview: The default list of subscriptions is the tiniest fraction of what’s available. NetNewsWire comes with a big list of sites, and there are many thousands more available on the web. How to subscribe via the Sites Drawer: Choose View > Show Sites Drawer. Click on a triangle to expand a category. When you select a site, its description appears in the text pane below the outline. To (... more) 		3/26/2008
INF: Activity Window
The information in this article applies to: NetNewsWire 2.x NetNewsWire Lite 2.x What is the Activity Window? When NetNewsWire is downloading feeds, it is possible to monitor what is happening through the Activity Window. Choose Window > Show Activity Window to open the Activity Window. A window like this appears: The window shows the progress for the current download session. Click the Cancel All button to cancel the entire session; click the x button in the (... more) 		3/26/2008
INF: Refreshing
The information in this article applies to: NetNewsWire 2.x NetNewsWire Lite 2.x Refresh Settings: You can tell NetNewsWire how often to download feeds automatically. You can also set this preference for groups and for individual subscriptions. Settings for all subscriptions: To set your refresh settings: Choose NetNewsWire > Preferences. Click the Downloading toolbar item. You can choose how often NetNewsWire should download your subscriptions in the Refresh (... more) 		3/26/2008
INF: Errors Window
The information in this article applies to: NetNewsWire 2.x NetNewsWire Lite 2.x What is the Errors Window? When something goes wrong, NetNewsWire reports it in the Errors Window. To open the window, choose Window > Show Errors. A window like this appears: The window is especially useful for diagnosing feed errors and for debugging script subscriptions. You can clear the text in the window by clicking Clear, and you can save the text by clicking Save to File. The (... more) 		3/26/2008
INF: Groups / Folders
The information in this article applies to: NetNewsWire 2.x NetNewsWire Lite 2.x Groups You can organize your subscriptions by dragging and dropping them. They can be in any order you like. You can also organize your subscriptions into groups (known as folders) — it’s much like the Sites drawer. For instance, you might want to put all your Macintosh-related subscriptions into a group called Mac News. Here’s an example screen shot: To create a group: Choose (... more) 		3/26/2008
PRB: NNW Reports "We're sorry but we cannot locate this user account information" during activation
On Jan 9, 2008 NewsGator announced that all Client products are now free. NetNewsWire 3.1 and above do not include activation, so this issue does not apply.   The information in the article applies to: NetNewsWire 2.1 SYMPTOMS When entering the license key during activation, the wizard returns the following error: We're sorry but we cannot locate this user account information. Please check the information you entered and try again. If you continue to have (... more) 		3/26/2008
PRB: I'm trying to activate, but it tells me my activation limit has been reached. What should I do?
The information in this article applies to: FeedDemon 2.0+ NetNewsWire 2.1+ NewsGator Inbox 2.6+ Description: If you re-install an older client many times, or install it on several different systems, you may reach your activation limit. Important: On Jan 9, 2008 NewsGator Technologies announced that all clients are now Free! The latest versions of all NewsGator products have the activation process removed. Please upgrade to the latest version.  (... more) 		3/25/2008
INF: If I buy a NewsGator product, can I install it on more than one computer?
The information in this article applies to: FeedDemon NetNewsWire Newsgator Inbox   Description: On Jan 9, 2008 NewsGator Technologies announced that all clients are now Free! You may install a NewsGator product on any computer  (... more) 		3/25/2008
Widget How-To's - Customizing a Widget Footer
This Knowledge Base article only applies to premium Editor's Desk accounts. A premium level account allows for customization of the HTML, CSS, and JavaScript of your widgets. If you'd like more information about how you can take advantage of this more robust version of Editor's Desk, please contact Craig Lachman. His contact information is included in the confirmation email that was sent to you when you signed up for a basic Editor's Desk account.     In (... more) 		3/6/2008
Widget How To's - Relocate the Newsgator logo
This Knowledge Base article only applies to premium Editor's Desk accounts. A premium level account allows for customization of the HTML, CSS, and JavaScript of your widgets. If you'd like more information about how you can take advantage of this more robust version of Editor's Desk, please contact Craig Lachman. His contact information is included in the confirmation email that was sent to you when you signed up for a basic Editor's Desk account.  By default, when you build a widget (... more) 		2/21/2008
Widget How To's - Change or remove widget border
This Knowledge Base article only applies to premium Editor's Desk accounts. A premium level account allows for customization of the HTML, CSS, and JavaScript of your widgets. If you'd like more information about how you can take advantage of this more robust version of Editor's Desk, please contact Craig Lachman. His contact information is included in the confirmation email that was sent to you when you signed up for a basic Editor's Desk account.  For many widgets there is a border (... more) 		2/21/2008
Widget How To's - Modifying Images Inside Post Descriptions
This Knowledge Base article only applies to premium Editor's Desk accounts. A premium level account allows for customization of the HTML, CSS, and JavaScript of your widgets. If you'd like more information about how you can take advantage of this more robust version of Editor's Desk, please contact Craig Lachman. His contact information is included in the confirmation email that was sent to you when you signed up for a basic Editor's Desk account.     Many posts come with (... more) 		2/21/2008
Widget How to: Associate an image with a feed (that's not part of the RSS)
This Knowledge Base article pertains to a premium Editor's Desk account, which allows users far more customization options beyond a basic account. The premium level account includes integration of HTML, CSS, and JavaScript to refine your widgets. If you'd like more information about how you can take advantage of our robust version of Editor's Desk, please contact craigl@newsgator.com.   Problem: You are looking to associate a logo or image with a feed or a piece of content, this (... more) 		2/19/2008
Adding a NewsGator widget to your iGoogle homepage
Most NewsGator widgets contain a footer with the Get This logo.  When you click on that logo, an interface for adding the widget to iGoogle among many other social sites will pop up, and the rest will be intuitive.  If you have a widget that does not have this functionality, you  will need to do the following:   In your Editor's Desk account, make sure you are in the Manage menu where you can view widgets. Click on the icon to View Code Snippet for the widget you are adding to (... more) 		2/6/2008
Widget How To's – Removing various post elements from default widgets
  This Knowledge Base article only applies to premium Editor's Desk accounts. A premium level account allows for customization of the HTML, CSS, and JavaScript of your widgets. If you'd like more information about how you can take advantage of this more robust version of Editor's Desk, please contact Craig Lachman. His contact information is included in the confirmation email that was sent to you when you signed up for a basic Editor's Desk account. By default, (... more) 		1/22/2008
Widget How To's - Customize font and change font characteristics of a post
This Knowledge Base article pertains to a premium Editor's Desk account, which allows users far more customization options beyond a basic account. The premium level account includes integration of HTML, CSS, and JavaScript to refine your widgets. If you'd like more information about how you can take advantage of our robust version of Editor's Desk, please contact Craig Lachman. His contact information is included in the confirmation email that is sent to you when you sign up for a basic (... more) 		1/8/2008
Widget How To's - Adding Enhanced Reporting to hierarchical widgets (tabbed or checkbox widgets)
This Knowledge Base article only applies to premium Editor's Desk accounts. A premium level account allows for customization of the HTML, CSS, and JavaScript of your widgets. If you'd like more information about how you can take advantage of this more robust version of Editor's Desk, please contact Craig Lachman. His contact information is included in the confirmation email that was sent to you when you signed up for a basic Editor's Desk account. If you have a tabbed or checkbox (... more) 		12/19/2007
INF: How to configure Little Snitch to allow NetNewsWire proper access.
Here are the steps to configure Little Snitch to allow NetNewsWire proper access:   Click on Preferences | Little Snitch Make sure it is unlocked by authenticating at bottom left by clicking on the padlock. Verify that there are no references to NetNewsWire (Edit (skip to 5) or Delete the entry). If there is no NetNewsWire entry click New | Choose Application Find NetNewsWire and select it. (This applies to an edit or a newly created entry) Allow access to ports 443 and 80 (... more) 		10/19/2007
PRB: Launching help from within TopStyle fails in Windows Vista
  Description: Launching help from within TopStyle in Windows Vista fails with the following error message: TopStyle was unable to load Microsoft HTML Help, which is required in order to display help. HTML Help is normally part of Windows, but older systems using older versions of Internet Explorer may not have this component.   Workaround: Currently, we have only one solution to this and that  is to open the help file manually:   Go to Start | Run and (... more) 		10/19/2007
INF: How to let other people view "My Clippings"
The information in this article applies to: NewsGator Online Services SUMMARY: To allow other people to view your clippings, publish them as an RSS Feed PROCESS: Sign into NewsGator Online Click the My Clippings folder Right-click on the clippings folder that you wish to share, and select Share Web Page / RSS From the popup box, copy the URL for your Clippings feed EXTENSION: Each subfolder of "My Clippings" can have it's own RSS feed following the process (... more) 		10/15/2007
INF: Attention Reports
The information in this article applies to: NetNewsWire 2.1+ How is Attention Calculated? NetNewsWire places emphasis on specific actions in order to determine how much attention you are paying to a particular feed. The following actions will change a feed's attention score: clicks flagging posting to weblog posting to delicious; and sending via email Some actions count more than other things. How can I change the Attention Score of a feed? You can adjust the (... more) 		9/28/2007
INF: How to Configure NewsGator Mobile Edition
Enter this URL (http://m.newsgator.com) into your mobile device. Enter your Username and Password when prompted.   NOTE: Your mobile device must have internet access and must support HTML. A WAP/WML version is not available. Additionally, your browser must be capable of using cookies. If you have any problems, please try installing Opera Mini which can be found here.   To select feeds for your Mobile device: If you do not want ALL of your feeds from your Web edition (... more) 		9/28/2007
INF: How to remove NewsGator Go! for J2ME from your Blackberry device.
This is meant to be a guide. Blackberry devices differ from one to the next, and the path to uninstall the NewsGator Go! for J2ME application may vary.   Select Tools/Options from the main screen Select Settings (Some Blackberry devices do not have a Settings area.) Select Advanced Options Select Applications Scroll down and select NewsGator Go! (version number)  Select Delete and confirm You will be prompted to re-start your device.   If you are removing the (... more) 		9/25/2007
PRB: FeedDemon does not sync correctly after extended periods of non-use
The information in this article applies to:  FeedDemon 2.X   Symptoms:   When FeedDemon is installed on multiple computers, such as home, work and laptop, and one of these locations is not used for a long period of time, FeedDemon may have difficulties with the initial synchronization.   Resolution:   To avoid problems when bringing FeedDemon out of an extended downtime, use the Resync Now button. It will tell FeedDemon to make everything look like (... more) 		9/19/2007
INF: Advanced Search Features
The information in this article applies to: Article/Feed Seach Keyword Search Smart Feed SUMMARY The NewsGator Online search function allows a number of advanced features, including exact phrase and boolean searches. Exact Phrase - Quotes can be used to search for an exact phrase. "pressure cooker" - will return results only where the words appear adjacent to each other in the order specified in the search. pressure cooker - will be interpreted as "pressure" AND (... more) 		8/15/2007
PRB: Trying to subscribe to a secure Google Groups feed generates the error "Unable to locate feed. If this site has a feed, either it's invalid or it could not be auto-discovered"
This information in this article applies to: FeedDemon 1.x, 2.x Description: When trying to subscribe to any secure feed provided by a Google service that utilizes their unified login into a synchronized folder, FeedDemon returns the error "Unable to locate feed. If this site has a feed, either it's invalid or it could not be auto-discovered." Cause: Google uses cookie-based authentication rather than http authentication. Feeds that use cookie-based authentication are not able (... more) 		7/20/2007
INF: What are Email Feeds?
  Why would I use an Email feed? Email feeds prove useful when a site does not have an RSS feed. Many websites have not yet caught up to the age of RSS. Their content is not syndicated which leaves their readers with no choice but to navigate to their website to read each new article.   When would I use an Email feed? If these unsyndicated websites have an option to join an email list or listserv then Email Feeds may be just the thing to transform a newsletter into an RSS (... more) 		7/10/2007
PRB: I just subscribed to a feed, but instead of getting everything, it is only displaying the most recent 10 items from the feed. Why?
The information in this article applies to: FeedDemon NetNewsWire NewsGator Inbox NewsGator Go! NewsGator Online   Description: The way RSS works, an RSS reader must download the entire feed to check for new items. So if the feed contained every item ever posted, it would take a long time to download and result in a heavy burden on the server. Because of this, most feeds contain only the most recent items (usually the last 10 or 15).  (... more) 		7/10/2007
INF: When new items are downloaded, why doesn't FeedDemon reload the newspaper?
The information in this article applies to: FeedDemon Description: By design, if FeedDemon downloads new items while a newspaper is showing, it won't automatically reload the newspaper to display the new items. We believe that reloading the newspaper in this situation could be very distracting if you're reading the newspaper, especially if the item you're reading suddenly moved or disappeared. If you wish to reflect the newly downloaded items, just click the "Refresh" (... more) 		7/10/2007
INF: Keyboard Shortcuts for JAVA - QWERTY Keypad
The information in this article applies to all versions of NewsGator Go! for JAVA.   If you have a device with a non-QWERTY keyboard please see the non-QWERTY KB:      This feature requires you to turn on the display setting: "Use full shortcuts".   N - Next article E - Next unread article P - Previous article T - First item in view B - Last item in view F - Toggle Flight Mode Q - Delete menu L - Toggle (... more) 		7/10/2007
INF: Keyboard Shortcuts for Blackberry - non-QWERTY keypad
The information in this article applies to all versions of NewsGator Go! for Blackberry   If you have a Blackberry with a QWERTY keyboard please see the QWERTY KB:      2 - Up 8 or Space - Down 5 or Return - Access links 4 or Del - Left 6 or Return - Right 9 - Next article 3 - Previous article 1 - First item in view 7 - Last item in view Alt-R - Toggle read/unread Alt-F - Toggle Flight Mode Alt-Q  (... more) 		7/10/2007
INF: Keyboard Shortcuts for JAVA - non-QWERTY Keypad
The information in this article applies to all versions of NewsGator Go! for JAVA.   If you have a device with a QWERTY keyboard please see the QWERTY KB:      2 - Up 8 - Down 5 - Access links 4 - Left 6 - Right 9 - Next article 3 - Previous article 1 - First item 7 - Last item #1 - Delete menu #2 (a) - Toggle later/unlater #3 (e) - Collapse all folders #5 (k) - Toggle read/unread #6 (... more) 		7/10/2007
INF: Keyboard Shortcuts for Blackberry - QWERTY keypad
The information in this article applies to all versions of NewsGator Go! for Blackberry.   If you have a Blackberry with a non-QWERTY keyboard please see the non-QWERTY KB:      2 - Up 8 or Space - Down 5 or Return - Access links 4 or Del - Left 6 or Return - Right 9 - Next article 3 - Previous article 1 or T - First item in view 7 or B - Last item in view V - Toggle read/unread G - Toggle Flight (... more) 		7/10/2007
INF: How do I set up an Email Feed?
  Here is the process of how to configure an email feed in NewsGator Online. For more information on email feeds, see INF: What are Email Feeds? In NewsGator Online, click on Add Feeds | Smart Feeds | Email Feeds Create your own unique name for the email address of the feed by adding an extension on to your NewsGator online account name in the box provided. Now you are all set to begin subscribing to email lists. Just be sure to use the email address that you have created (... more) 		7/10/2007
INF: Cleanup Wizard
  The information in this article applies to: NewsGator Inbox 2.6.8 and later   Summary: In NewsGator Inbox 2.6 we introduce the Cleanup Wizard. The purpose of this is to improve performance of NewsGator Inbox when it is used over extended periods of time, or with large subscription lists.   The Cleanup Wizard streamlines the posts.db1 file without actually removing any feeds or articles from within Outlook. The removal of extra data from this file reduces (... more) 		6/27/2007
Exchange Server Tools Does Not Work With NewsGator Inbox
The information in this article applies to: NewsGator Inbox 2.6 and later   Symptoms: When Exchange Server Tools and NewsGator Inbox exist on the same machine there is a conflict with the mapi32.dll. When one program loads its mapi32 version it crashes the other.   Work Around: We are working with Microsoft for a resolution. However, currently the two programs cannot be run on the same computer. We suggest removing exchange tools, and use one of (... more) 		6/27/2007
PRB: "Color Picker" causes crash under Windows Vista
The information in this article applies to: TopStyle 3.x Microsoft Windows Vista with Aero Scheme SYMPTOMS: When the "Color Picker" is selected in Topsyle, the screen turns black. Normal computer function is returned once TopStyle is closed. The problem only occurs when the Vista "Aero" scheme is enabled. WORK AROUND: The problem can be resolved by disabling the "Aero" scheme while TopStyle is running: Ensure TopStyle is not running Find the TopStyle3.exe files (The (... more) 		5/2/2007
INF: .Mac/FTP Syncing
The information in this article applies to: NetNewsWire 2.x The idea behind syncing is to keep your subscriptions list, news item status, and browser tabs synchronized between two or more copies of NetNewsWire. How to set up syncing: Open the Preferences and click the Syncing button. You can choose between .Mac syncing and FTP syncing. If you choose FTP, click the Settings button to enter your FTP server, folder path, username, and password. (The password is stored in the (... more) 		4/5/2007
INF: Posting to del.icio.us
The information in this article applies to: NetNewsWire 2.x When you want to post a link to del.icio.us, choose News > Post to del.icio.us. The post-to-del.icio.us command uses your default browser (such as Safari, Camino, or Firefox) by default. However, you can choose to use another application such as Cocoalicious, Postr, or Pukka, or a pop-up window inside NetNewsWire. How to choose an alternate application In NetNewsWire: Choose NetNewsWire > Preferences. Click (... more) 		4/5/2007
We use single sign on authentication which uses a time based component. Is there anything special that we need to do when Daylight Saving related time changes occur?
         Depending on how you generate the timestamp used in your SSO authentication request, you may need to make a minor adjustment when Daylight Saving Time begins or ends.  When we check the timestamp on your SSO authentication request, we expect it to have a "current" timestamp (+ or - a few seconds). When we determine what the current time is, we use UTC time (which does not change as a result of DST). So, if you are using UTC time as well when you generate the request, there should be (... more) 		3/28/2007
How do I use CSS for the templates that I upload into the template management section of the admin UI.
        The hosted templates can access CSS in three ways.    You can put CSS in the template itself via a section in the head of the document. You can link to an external CSS file using a link element such as for example. What really seems to work well is using a combination of the two.  Linking to some CSS file that allows you to re-use as much of the style that you've already def (... more) 		3/28/2007
INF: How to export your subscriptions (OPML) from NewsGator Online
The information in this article applies to: NewsGator Online Services Procedure Login to NewsGator Online Click My Settings Click Edit Locations Under the NewsGator Web Edition Location, click OPML Select Expose OPML to all users Click Save Changes Click OPML once more Click on the OPML URL link In your browser, select File | Save as Rename the saved file as newsgator.opml* *If using FireFox as your browser, be sure to change the Save as type to "Web Page, (... more) 		3/27/2007
Searches and Smart Feeds: complex search terms
The Search Box and Smart Feed portions of your Private Label reader can use Boolean operators to form complex logical queries.  Below is a summary of argument types that are allowed:    Type                   Usage                                      Behavior                                    Single-term          cars                                         as expected Multi-term            cars trucks                               defaults to cars AND trucks  (... more) 		3/12/2007
INF: Reading News
The information in this article applies to: NetNewsWire 2.x When you select a subscription, its news appears in the headlines table. When a headline has a description it appears in the HTML pane. It’s much like using an email application. Navigating: You can use your mouse to select subscriptions and headlines. The up and down arrow keys move the selection up and down. The Tab key switches between the subscriptions, headlines, and HTML panes. The News menu contains (... more) 		2/8/2007
INF: Moving FeedDemon's Subscription Tree
The information in this article applies to: FeedDemon 2.x DESCRIPTION: In order to make news reading easier for users who have a Tablet PC, FeedDemon makes it possible to move the subscription tree from the left side of the screen to the right. This is necessary because in the traditional view, right-handed tablet users must reach across the screen to access the tree - obscuring their view in the process. METHOD: Go to Tools > Keyboard Shortcuts Find the entry called (... more) 		2/6/2007
PRB: Subscription list has disappeared
The information in this article applies to NetNewsWire 2.x NetNewsWire Lite 2.x SYMPTOMS When NetNewsWire is opened, the subscription list is either blank, wrong or has reverted to NetNewsWire's default set of feeds. RESOLUTION Fortunately NetNewsWire makes a backup every time you change your subscription list, and this can easily be recovered. Close NetNewsWire Go to ~/Library/Application Support/NetNewsWire/ and delete the Subscriptions.plist file Open (... more) 		2/6/2007
INF: How to move FeedDemon's cache
The Information in this article applies to: FeedDemon 2.x DESCRIPTION: By default, FeedDemon stores all its program information in the following location: C:\Documents and Settings\{username}\Local Settings\Application Data\FeedDemon\v1\ Once in a while a user may want to move this cache to another location. METHOD: In FeedDemon, click File > Manage Cache Click Change... Select the new location and click OK Click OK again Select Move cache to new location, (... more) 		1/31/2007
PRB: Cannot log into NewsGator Online when NetBarrier is installed
The information in the article applies to: NewsGator Online NetBarrier SYMPTOMS: When attempting to log into NewsGator Online, after entering a username and password, the user is immediately redirected back to the sign-in page. There is no error message. CAUSE: The NetBarrier personal firewall software has a setting to "Hide information about my computer and Internet browser" that interferes with NewsGator's JavaScript optimizer. WORK AROUND: Disable the following setting (... more) 		1/30/2007
PRB: NewsPage is not displayed in Outlook 2007
The information in this article applies to: NewsGator Inbox 2.x Outlook 2007 DESCRIPTION: When NewsGator Inbox has it's base news folder set to a Personal Folder (PST), the NewsPage will not display. Symptoms include: When going to the folder Properties > Homepage tab, the show home page by default for this folder is disabled and unable to be selected. Setting the home page does not retain settings. Exiting the screen and re-entering shows the settings are erased.  (... more) 		1/26/2007
PRB: Error on startup - Version has not been tested with PithHelmet
The information in this article applies to: NetNewsWire 2.1.x SYMPTOMS: When NetNewsWire is launched, the following error is displayed: "SIMBL Error: (null) 2.1.1 has not been tested with the plugin PithHelmet 2.6.5 (v75). As a precaution, it has not been loaded. Please contact the plugin developer for further information." CAUSE: This is cause by PithHelmet's configuration being defined for specific versions of NetNewsWire. PithHelmet has not been updated to confirm (... more) 		1/8/2007
PRB: Activation fails with error "Your NewsGator login does not appear to be correct. Please check that you entered the correct username and password."
The information in the article applies to: FeedDemon 2.x DESCRIPTION: On rare occasions a user can get to the last step of the activation wizard, having successfully entered their credentials on the first page, and be presented with the following error dialog: CAUSE: The error is caused by a seldom used security setting in Internet Explorer. If the User Authentication is set for Anonymous Logon, the logon will fail. WORK AROUND: In Internet Explorer go to Tools > (... more) 		1/8/2007
DOC: FeedDemon 2.1 Offline help file
FeedDemon 2.1 has an online help file. Sometimes there is a desire to read the help file offline, or to create a hard copy. Click here to download the help file in PDF Format. (... more) 		1/2/2007
INF: How to Create a Blogroll
The information in this article applies to: NewsGator Online Services SUMMARY To integrate your NewsGator subscibed list with your webpage, use NewsGator's "Blogroll" feature. How to set up Blogroll Sign into NewsGator Online Click My Settings > Edit Locations Scroll to the bottom of the page and create a new location. Find your new location and click the associated Feeds link. You will see all your subscriptions for NewsGator Online.  Uncheck any feeds you (... more) 		11/13/2006
PRB: NewsGator Inbox starts using large amounts of CPU/Memory
The information in this article relates to: NewsGator Inbox 2.6+ DESCRIPTION: Occasionally NewsGator Inbox can start utilizing large amounts of CPU or memory for extended periods. This can cause slow system performance and is especially prevalent during news retrieval. CAUSE: The biggest use of memory for NewsGator Inbox comes from the .NET framework. Unfortunately that is out of our control when it come to management, but there are a couple of other things you can do to reduce (... more) 		11/10/2006
INF: How to publish/share your subscriptions (OPML)
The information in this article applies to: NewsGator Online Services Procedure This procedure will expose your entire NewsGator Online subscription list as a publicly accessible OPML.  If you wish to share just a subset of your subscriptions, you should create a new Location and configure the Location with only those feeds you wish to share. Login to NewsGator Online Click My Settings Click Edit Locations Under the NewsGator Web Edition Location, click OPML Check (... more) 		11/10/2006
INF: How to add NewsGator as the default Feed Handler for FireFox 2.0
The information in this article applies to: NewsGator Online FireFox 2.0 DESCRIPTION FireFox 2.0 has the ability to define a default feed handler for RSS feeds. This is easy to do for a stand-alone application, but not very intuitive for web-based aggregators. WORK AROUND To make it easy, we have created a link to set NewsGator Online as your default handler. Click here to add NewsGator to your FireFox 2.0 Web Feed Handlers.  (... more) 		11/6/2006
INF: Import a OPML into NewsGator Online
The information in this article applies to NewsGator Online Procedure Login to NewsGator Online Click Add Feeds Click URL & Import Click Import NewsGator Online supports importing from either a file on your computer or from a web address. Select the form field appropriate to your situation and click Import. Select the folders and feeds in the OPML that you wish to import and click Subscribe. If you want to move feeds into new folders after importing, click My Settings | (... more) 		11/1/2006
INF: Customizing NewsGator Online's Blogroll
Description NewsGator Online's Blogroll feature can be used to provide a list of your subscriptions on your own website. Three values are passed in the Blogroll script: $xmlurl$ - URL of the feed $link$ - HTML hyperlink for the feed $title$ - Title of the feed By default, the Blogroll template is configured to provide links to feed URLs instead of websites: $title$ If you want to point to the actual website, and not the feed, y (... more) 		10/23/2006
INF: I purchased TopStyle Pro 3.0 or 3.10. How do I get my free upgrade to the latest 3.x version?
To download your free upgrade, just enter your email address in our replacement request form. Instructions for downloading the upgrade will then be emailed to you. (... more) 		10/20/2006
PRB: Launching help from within TopStyle fails in Windows Vista
Description Launching help from within TopStyle in Windows Vista fails with the following error message: TopStyle was unable to load Microsoft HTML Help, which is required in order to display help. HTML Help is normally part of Windows, but older systems using older versions of Internet Explorer may not have this component. It is recommended that you install HTML Help. Would you like to connect to Microsoft's HTML Help Download site? Yes | No Starting with Windows (... more) 		10/16/2006
PRB: NetNewsWire is unable to access feeds at http://localhost
Description: After adding a subscription to a feed hosted on the local computer at http://localhost, NetNewsWire may appear to access the feed but won't retrieve any posts. Workaround: Use the localhost IP address instead: http://127.0.0.1  (... more) 		10/16/2006
INF: Adding NewsGator Online Headlines to a WordPress.com blog
WordPress.com is a free hosted blogging system based on WordPress. For security and performance reasons, WordPress.com doesn't allow editing of templates which prevents customers from adding the NewsGator Online Headlines script link to their site. It's possible to work around this limitation by using WordPress.com's RSS Sidebar Widget and exporting headlines as an RSS feed instead of a script. From the WordPress Codex: The built-in RSS Widget can be used to add feeds to your (... more) 		10/11/2006
INF: Script Subscriptions
The information in this article applies to NetNewsWire 2.x You can write scripts—in AppleScript, Python, Perl, and so on—that generate Atom or RSS feeds. NetNewsWire runs the scripts and then displays the results the same way it does with any other feed. About scripts Scripts should be written in AppleScript or in a language such as Perl or Python or in a shell scripting language. The scripts should return valid and well-formed Atom or RSS text. The scripts may take (... more) 		10/10/2006
INF: Tag Subscriptions
The information in this article applies to: NetNewsWire 2.x Tag subscriptions show you news items from categories that you specify. Say you like pictures of cats, and you want to see pictures of cats that people have posted to Flickr. Here’s how: Choose File > New Special Subscription > Tag In the sheet that appears, type the tag (category) name—cats or whatever category you like. Choose which tag server you want to use, then click the Subscribe button. What are tags? (... more) 		10/10/2006
INF: Sharing Subscription Lists
The information in this article applies to: NetNewsWire 2.x NetNewsWireLite 2.x You can view the subscription lists of other NetNewsWire users on your local network—and you can let other people see your subscription list. Sharing your subscriptions How to turn on sharing: Choose Preferences… from the NetNewsWire menu. Click on the Sharing toolbar icon. Make sure your name is as you want it to appear to other people. If you want, you can let other people know your (... more) 		10/10/2006
INF: Scripting NetNewsWire
The information in this article applies to: NetNewsWire 2.x NetNewsWire is scriptable with AppleScript, and you can run your own scripts from the Scripts menu. NetNewsWire’s scripting dictionary In your script editor, open NetNewsWire’s scripting dictionary to see what commands and classes it supports. New in 2.0 In NetNewsWire 2.0 some new commands were added. You can script refreshes, export subscriptions via OPML, and script the tabbed browser. Some bugs were fixed in (... more) 		10/10/2006
INF: Enclosures and Podcasts
The information in this article applies to: NetNewsWire 2.x What is podcasting? It’s another name for enclosures. Feeds may include special links to files such as mp3s, movies, and so on. The word podcasting usually refers to audio files that are downloaded and automatically sent to iTunes—and from there get sent to your iPod. (But you don’t have to have an iPod to listen to podcasts.) How it works in NetNewsWire NetNewsWire tells you when a news item has an enclosure. It lets (... more) 		10/10/2006
PRB: NetNewsWire won't accept a self-signed certificate
The information in this article applies to: NetNewsWire 2.x Description: When trying to view a feed that is encrypted with a self-signed certificate, NetNewsWire will not allow access. Work Around: Unfortunately, Apple doesn't give us an API we can use to get around this problem. We have filed an enhancement request with Apple: id # 3815684. In the meantime, we recommend people see the following page on MacOSXHints on importing self-signed certificates:  Importing (... more) 		10/9/2006
PRB: FeedDemon error: The stylesheet does not contain a document element. The stylesheet may be empty, or it may not be a well-formed XML document.
Programs Affected FeedDemon 1.x FeedDemon 2.x Symptoms Line 2.5 of the Eureka error log displays the following message: The stylesheet does not contain a document element.  The stylesheet may be empty, or it may not be a well-formed XML document. This error indicates an issue with Microsoft's XML engine. Resolution Please try each of the following steps individually and test FeedDemon after applying the system change. Re-register msxml3.dll  (... more) 		9/22/2006
INF: Exporting Headlines as an RSS feed
NewsGator Online's Headlines feature can be used to display feeds on your web page. If you want to generate an RSS feed from your Headlines, you can append the following to the URL used in the Headlines script: &fmt=rss Note that the RSS feed URL should not be included inside of tags.  It should be placed in a hyperlink.  For example, if your Headlines script looks like this:  (... more) 		9/14/2006
INF: Posting to Wordpress from FeedDemon
To publish a post in FeedDemon to Wordpress: Within a news post, click the right-pointing arrow under the post title and select Blog this News Item | Configure Blog Publishing Tools Click Add Enter a descriptive name Copy the following URL into the Command line or URL field: http://{your website address}/wp-admin/post.php?text=$ITEM_DESCRIPTION_PLAIN$&popupurl=$ITEM_LINK$&popuptitle=$ITEM_TITLE$ You will need to customize the URL by replacing {your website addres (... more) 		9/14/2006
INF: Enable color printing in TopStyle
By default, TopStyle only prints in black and white. While there is no option within TopStyle to change this, color printing can be enabled by modifying the registry. Warning: The following procedure requires editing the registry. Editing the registry can cause problems if you make incorrect changes. Follow the directions carefully. Do not edit the registry unless you are comfortable assuming these risks. To enable color printing: Run regedit and find this (... more) 		9/1/2006
INF: Using TopStyle with Microsoft Visual Studio.NET
To make TopStyle the default CSS editor within VS.NET, just follow these steps: Open a project in VS.NET containing a .CSS file Go to Solution Explorer and find your CSS file Right-click on it, and choose "Open with....." If you don't see TopStyle yet, you'll need to add it to the list of apps for opening a particular file - click "Add" and then pick your TopStyle executable Choose "TopStyle" as your editor for CSS file, then click on "Set Default" (Thanks go to Marc Scheuner for (... more) 		8/18/2006
INF: When I try to edit a PHP, CFML, ASP or ASPX file in TopStyle, I get a message asking whether I want to download the file. How do I stop this?
TopStyle's preview uses an embedded copy of Internet Explorer, and since Internet Explorer doesn't understand server-side files such as PHP, CFML and ASP it will prompt you to download these files instead of displaying them. To prevent this, you need to pass the files through your local web server so that the server-side code is processed. You do this in TopStyle by defining a "server mapping." For details on how this works, please see the "Understanding Mappings" section in TopStyle''s help (... more) 		8/16/2006
PRB: "Just In Time" Debugger popups when browsing web pages inside of FeedDemon
When I browse inside FeedDemon, I sometimes see "Just in Time Debugger" popups. How do I stop this? These popups are caused by Internet Explorer's script debugging feature, which can be disabled by following these steps. In FeedDemon: Click Tools | Options | Browsing tab Check the option Suppress dialogs and error messages displayed by the browser Click OK In Internet Explorer: Click Tools | Internet Options | Advanced tab Under the Browsing section, check the (... more) 		7/20/2006
INF: Subscribing to a secure feed in NewsGator Online
To subscribe to a secure feed in NewsGator Online: Login to NewsGator Online Click Add Feeds Click URL & Import In Step 1, enter the feed URL In Step 2, select Custom Credentials to display the Username and Password fields Enter your credentials Click Add Feed If you subscribe to a synchronized, secure feed using one of the desktop clients, the username and password will automatically be added to NewsGator Online for you.  (... more) 		7/17/2006
INF: Subscribing to protected LiveJournal feeds
To subscribe to a protected LiveJournal feed, you must append ?auth=digest to the end of the feed URL.  For example, if the feed you're subscribing to is: http://exampleuser.livejournal.com/data/rss to access the secure feed, the URL should be changed to: http://exampleuser.livejournal.com/data/rss?auth=digest If you are using one of our desktop clients, the news reader will prompt you for username and password when it reads the feed. NewsGator Online users should see this FAQ (... more) 		7/17/2006
INF: Subscription Sorting
The information in this article applies to: NetNewsWire 2.x NetNewsWire Lite 2.x You can sort your subscription list by name, unread count, attention, and last update. Choose View > Sort Subscriptions By > Name—your subscriptions will change positions. Subscriptions inside groups are sorted along with top-level subscriptions. To return to your manual organization, choose View > Sort Subscriptions By > Manual Order. Even though you previously sorted your subscriptions by (... more) 		7/17/2006
INF: Sorting by Attention
The information in this article applies to: NetNewsWire 2.1+ NetNewsWire figures out which feeds are most important to you—which feeds get more of your attention—and can sort them to the top. How to sort by attention Choose View > Sort Subscriptions By > Attention. You can tell NetNewsWire to sort only inside groups if you want. Choose View > Sort Subscriptions By > Sort Inside Groups Only. How does NetNewsWire figure out attention? It watches what you do with the (... more) 		7/17/2006
INF: Creating Smart Lists
The information in this article applies to: NetNewsWire 2.x Smart lists show headlines from other subscriptions—based on rules that you specify. They’re much like smart playlists in iTunes. Instead of lists of songs, smart lists create lists of news items. How to create a smart list Choose File > New Smart List…. A new window appears for your new smart list. Type a name in the Name field at the top. A smart list can have one or more rules. Choose fields and criteria (... more) 		7/14/2006
INF: How to Print
The information in this article applies to: NetNewsWire 2.1+ You can print news items and web pages that you open in NetNewsWire. How to print With a news item selected, or with a web page tab open, choose File > Print. There is also a File > Page Setup command where you can set page size, paper orientation, and so on.  (... more) 		7/14/2006
INF: How do I email a post?
The information in this article applies to: NetNewsWire 2.1+ You can email links to news items and web pages—or email the contents, instead of just links. How to email a link to a news item or web page With a news item selected, or with a web page tab open, choose File > Mail Link for This News Item. (If a web page tab is open, the command will be File > Mail Link for This Page.) A new outgoing email message will appear in your regular email application. You can add (... more) 		7/14/2006
INF: Using Locations to separate groups of feeds
What is a "location"? A "location" is a term used in NewsGator Online to represent a logical grouping of feeds, such as a work computer, home computer, or mobile phone. A location can be any of the following: A computer running NewsGator Inbox, FeedDemon, or NetNewsWire NewsGator Online POP3 Email Client NewsGator Mobile Any other user defined location All of your feeds are tracked within NewsGator Online; any particular location can include any subset of these feeds. This allows (... more) 		7/12/2006
INF: Flagged Items
The information in this article applies to: NetNewsWire 2.x Flagged items stay around forever (or until you unflag them). You can see all your flagged items at once by showing the special flagged-items subscriptions. How to flag an item When you have selected a news item you want to flag, choose News > Mark as Flagged. Tip: you can add a mark-as-flagged toolbar item. Choose View > Customize Toolbar… to add it Flagged items appear with a little flag in the flag (... more) 		7/12/2006
INF: What happened to Notepad?
The information in this article applies to: NetNewsWire 2.1 The Notepad was removed in NetNewsWire 2.1. (It was disabled by default in NetNewsWire 2.0.) If you were using the Notepad in previous versions of NetNewsWire, you can migrate to another outliner. How to migrate to another outliner The Notepad file is an OPML file stored on disk at ~/Library/Application Support/NetNewsWire/Notepad/Notepad.opml. Because it’s an OPML file—which is a standard format for (... more) 		7/12/2006
INF: Persistence
The information in this article applies to: NetNewsWire 2.x Normally, NetNewsWire deletes news items when they disappear from the feed they appeared in. You can change this behavior: you can tell NetNewsWire to keep items longer. Persistence for all subscriptions Open the General pane in NetNewsWire’s preferences window. In the Keep items section, tell NetNewsWire how long to automatically keep news items. Persistence for individual subscriptions You can over-ride (... more) 		7/12/2006
INF: Importing and Exporting Subscriptions
The information in this article applies: NetNewsWire 2.x NetNewsWire Lite 2.x You can share your subscriptions with other people or import subscriptions from most other newsreaders. Exporting Choose File > Export Subscriptions… A standard save dialog box appears prompting you for a name and place to save your subscriptions list. You can choose to export all your subscriptions or just the selection in the Subscriptions pane. You can choose the format, either a flat (... more) 		7/12/2006
INF: How do I backup NetNewsWire?
The information in this article applies to: NetNewsWire 2.x NetNewsWire Lite 2.x Making backups is highly recommended—not just for NetNewsWire data but for all your important information. NetNewsWire stores information in just two places. These are the things you should back up: Preferences file: ~/Library/Preferences/com.ranchero.NetNewsWire.plist Data folder: ~/Library/Application Support/NetNewsWire/ (Note: the ~ means “your home folder.”) Automatic (... more) 		7/12/2006
INF: How do I use NewsGator Online Synchronization?
The information in this article applies to: NetNewsWire 2.1+ NetNewsWire Lite 2.1+ You can sync your subscriptions and read/unread states with multiple copies of NetNewsWire—and also with NewsGator Online (a web-based reader) and with other aggregators on other computers and mobile devices. Getting Set Up Choose NetNewsWire > Preferences… Click the Syncing icon. Check the box next to Sync using NewsGator. Choose NewsGator from the popup menu if it’s not chosen. (Lite (... more) 		7/12/2006
INF: NNW Tips
The information in this article applies to: NetNewsWire 2.x Use the space bar The space bar is the most efficient way to read news in NetNewsWire. It scrolls the description pane if it needs scrolling, otherwise it jumps to the next unread news item. You can go through all your news just by hitting the space bar. Find out about more keyboard shortcuts The space bar isn’t the only time-saver—choose Help > Keyboard Shortcuts for a list of more shortcuts that aren’t listed in the (... more) 		7/7/2006
INF: How to turn email into RSS
The information in this article applies to: NewsGator Online SUMMARY If you want to post your own content, or have your email Newsletters converted to an RSS feed, the easiest option is Email Feeds. How to set up Email Feeds: Go to www.newsgator.com and sign in Got to Add Feeds |Smart Feeds Click the Email Feeds link that is below the tab Enter an address for the new feed then [Add] The Email address will be moved to the bottom section “Your Current Email (... more) 		6/21/2006
INF: How to get "My Clippings" onto your webpage
The information in the article applies to: NewsGator Online Services SUMMARY: To integrate the contents of "My Clippings" into your webpage, use a two-step process. PROCESS: Publish your "My Clippings" folder as an RSS feed. (See INF: How to let other people view "My Clippings") Create a location containing only this feed and use the "Headlines" feature to add it to the webpage. (See INF: How to get NewsGator feeds onto your web page) (... more) 		5/17/2006
PRB: FeedDemon 2.0 did not import FeedDemon 1.5 subscriptions
Programs Affected FeedDemon 2.0 (build 2.0.0.20) Symptoms If for any reason the activation and first run aren't completed, you may not be able to import your FeedDemon 1.5 content. Because the import should be a one-time event, it's part of the first-run experience only. Resolution Warning: The following procedure requires editing the registry. Editing the registry can cause problems if you make incorrect changes. Follow the directions carefully. Do not edit the registry unless (... more) 		5/10/2006
PRB: FeedDemon 2.0 reports "We're sorry, but our synchronization service is currently unavailable." when running in Trial Mode
Programs Affected FeedDemon 2.0 (build 2.0.0.20) in Trial Mode Symptoms If for any reason the activation and first run aren't completed, FeedDemon may not correctly create a Location in NewsGator Online. Resolution Close FeedDemon then: Log in to NewsGator Online Go to My Settings | Edit Locations Scroll to the bottom of the page and create a new location name E.g. FeedDemon Open FeedDemon then: Click Cancel on the error dialog, if it's visible Click Tools | (... more) 		4/26/2006
INF: How to search your feeds in Outlook
Description: Using Search Folders with Outlook 2003, you can use search folders to view your news. Search folders provide a flexible "virtual folder" on top of existing folders in Outlook. One way to use a search folder is to display all unread posts across all of your news folders and group these unread posts by their folder. The information in this article applies to: All versions of NewsGator Inbox with Outlook 2003 Procedure: Select a mail folder in Outlook.  (... more) 		4/25/2006
PRB: FeedDemon 2.0 reports that the Newsgator Location you assigned to this copy of FeedDemon no longer exists
Programs Affected FeedDemon 2.0 (build 2.0.0.20) Symptoms If for any reason the activation and first run aren't completed, FeedDemon may not correctly create a Location in NewsGator Online. Resolution To create a new Location: Click Cancel on the error dialog, if it's visible Click Tools | Options and select the General tab Click the Synchronization... button Enter a new location name into the Location field.  Even if there is a name there, type in a new one.  This (... more) 		4/20/2006
INF: What is TopStyle Lite? If it's free, then why should I buy the Pro version?
TopStyle Lite is a very scaled-down free version of TopStyle Pro that''s bundled with HTML editors such as HomeSite. It contains an extremely small subset of the Pro version''s features, and does not offer (X)HTML editing, CSS validation, site-wide style reporting, and dozens of other powerful features. (... more) 		4/19/2006
INF: When I click on an site's XML button, FeedDemon's browser displays the raw XML instead of subscribing to the feed. Why?
Many sites have an XML button () which links to their newsfeed, and in many cases FeedDemon will display the "New Channel" wizard when you click these buttons. However, because there's not a reliable way for a feed reader to determine whether a hyperlink points to a feed, this won't always work - resulting in the actual XML code being displayed. When this happens, you can still easily subscribe to the feed. Just right click on the XML button and choose "Copy Shortcut," then click (... more) 		4/19/2006
INF: FeedDemon is displaying duplicates of many news items. Why?
This is a problem that affects all RSS readers due to the fact that most RSS feeds don't provide a way to uniquely identify news items. When a feed doesn't uniquely identify each news item, FeedDemon must determine itself whether an item is new. In most cases, this is done by comparing the item's published date (if available), title and hyperlink. If any of these elements are modified in the feed itself, then FeedDemon may believe that an item is new even when it isn't. For example, if the (... more) 		4/19/2006
INF: Does TopStyle support Unicode (including UTF-8) files?
TopStyle doesn't support DBCS, Unicode or UTF-8 at this time. (... more) 		4/19/2006
INF: When I try to run TopStyle by clicking the "Style Editor" toolbutton in HomeSite, nothing happens. Why?
The most common cause for this is installing HomeSite on Windows NT, 2000 or XP while logged in as an administrator, then running HomeSite while logged in as a different user. To fix this problem, open TopStyle and click the button labeled "Enable HomeSite integration" on the "Third Party Integration" page in Options (F8). If instead of a button you see a checkbox, place a check in it and click OK. Note that this should be done while logged on as the user experiencing the problem. If this (... more) 		4/19/2006
INF: I get an "EOleSysError" error when I run TopStyle Lite on Windows XP. How do I fix this?
This error message will appear if you run TopStyle Lite while using a "limited" account under Windows XP. In order to register itself with third party HTML editors, TopStyle Lite requires access to areas of the registry that aren''t available when using a limited account. Unfortunately, the only way around this is to use an XP admin account. Note: This problem only affects the Lite version - it does not affect TopStyle Pro. (... more) 		4/19/2006
INF: What is Netscape "Gecko" and how do I use it in TopStyle?
Gecko is the code-name of Mozilla''s layout engine. Click here for details on using Gecko with TopStyle. (... more) 		4/19/2006
INF: Does TopStyle include an FTP uploading tool?
TopStyle doesn't offer integrated FTP. However, if you're looking for a third party FTP program, FTP Voyager offers integration with TopStyle. Another nice option is WebDrive, which maps a drive letter to an FTP server - enabling you to access your FTP server just like any other drive, including from TopStyle. (... more) 		4/19/2006
INF: I'm using the version of TopStyle that came with HomeSite or Dreamweaver MX. Can it be upgraded to the Pro version?
The version that comes with HomeSite and Dreamweaver MX is TopStyle Lite, which is a very scaled-down, free version of TopStyle. Since TopStyle Lite is free, it can't be upgraded to the Pro version without paying the full purchase price. (... more) 		4/19/2006
INF: Is it possible to undo once you haved saved the current document?
Yes.  "Undo after save" is disabled by default in versions prior to 3.12, but can be enabled on the Editor page in TopStyle's options. (... more) 		4/19/2006
INF: Which HTML editors offer integration with TopStyle?
A growing number of HTML editors integrate with TopStyle. Click here for details. (... more) 		4/19/2006
INF: Is TopStyle available in languages besides English?
Sorry, but TopStyle is only available in an English language version. (... more) 		4/19/2006